Future Tech Group Privacy Policy
Effective Date: 1 January 2019
Updated: 1 July 2026
This Privacy Policy ("Policy") describes how Future Tech Group ("FT Group", "we", "our", or "us"), including Future Tech Labs Ltd, Future Tech Games Ltd, Future Tech Distributions Ltd, Future Tech Studios Ltd, and Native AI Games, collects, uses, stores, and discloses information about users of our websites, applications, games, AI-powered services, software, virtual reality experiences, mobile applications, online platforms, and any other products or services that we own, publish, license, distribute, or operate, whether existing now or developed in the future (collectively, the "Services").
The Services include, without limitation, our websites located at www.ftl.ltd and nativeai.games, as well as all current and future products, features, downloadable content, online services, and games published under the Native AI Games brand, including but not limited to Inklings and JiffyPlay.
This Policy is incorporated into and forms part of our applicable Terms of Use, End User License Agreement ("EULA"), and any other agreements governing your use of the Services. By accessing or using any of the Services, you acknowledge that you have read and understood this Policy and consent to the collection, use, storage, and disclosure of your information as described herein.
1. Information We Collect on the Services
PLEASE NOTE: Many of our products (including Curiscope Posters) do not collect or transmit any data from your device to us. Other Services, including but not limited to Multiverse and Native AI Games products, may collect, transmit, process, and store certain information as described in this Policy in order to provide functionality, maintain security, improve our Services, prevent fraud, enforce our agreements, and comply with applicable legal obligations.
1.1. User-provided Information:
When you use the Services, we may collect or you may provide information about you and we may link this information with other information about you. Depending on the service, you may provide us with information in various ways on the Services. For example, you provide us with information when you register for an account to use the Services (we will collect your email address, and allow you to create a username and password), subscribe to our newsletters, use the Services, make a purchase on the Services, or send us customer service-related requests.
Depending on the Services, this information may include your name, email address, username, display name, password, date of birth or age verification information, profile information, avatar, account preferences, authentication credentials, and any other information you voluntarily choose to provide.
For Services that include artificial intelligence functionality, we may also collect prompts, instructions, requests, responses, generated content, feedback, ratings, reports, and other information that you voluntarily submit while using AI-powered features.
If you voluntarily provide feedback, bug reports, feature suggestions, survey responses, or participate in beta testing, we may retain such information to improve our Services, investigate issues, develop future products, and provide customer support.
In some instances, we use login technologies that allow us to log you in to the Services using a third party login, for example an Oculus / Meta Quest Account. In these instances certain personal information from the third party including, but not limited to, your username, friends list and avatar icon may be transferred to us so that we can provide you with the Services.
1.2. Cookies and Automatically Collected Information:
When you use the Services, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services. Please review your web browser “Help" file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Services, you may not be able to utilize the features of the Services to their fullest potential.
We may use third party cookies on our Services as well. For instance, we may use Google Analytics or a similar service to collect and process certain analytics data. These providers may collect information in accordance with their own privacy policies. To learn more about how Google Analytics uses your information and what choices you have, please visit www.google.com/policies/privacy/partners/. FT Group does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use our Services.
We may also automatically record certain information from your device by using various types of technology, including but not limited to “clear gifs" or “web beacons.” This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Services, the pages or other content you view or otherwise interact with on the Services, and the dates and times that you visit, access, or use the Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.
For Native AI Games and other Services utilizing virtual credits, subscriptions, or digital entitlements, we may also automatically collect and retain transaction records, virtual credit balances, credit consumption logs, timestamps, purchase history, usage history, redemption records, account identifiers, game session identifiers, device identifiers, IP addresses, and related technical logs. We retain this information for purposes including fraud prevention, abuse detection, security investigations, customer support, auditing, dispute resolution, enforcement of our Terms of Use and EULA, protection of the integrity of our virtual economy systems, compliance with legal obligations, and maintaining accurate account records.
We may also maintain server logs, authentication logs, API request logs, error reports, security logs, and other operational records to monitor system performance, diagnose technical issues, investigate incidents, prevent unauthorized access, detect cheating or exploitation, and protect the Services and our users.
1.3. Information Disclosed While Using the Services:
When using the Services , including participation in multiplayer games, virtual environments, chat features, AI interactions, voice communications, forums, or other user-to-user features made available through the Services, you may disclose to us and to other users of the Services information about you. This may occur when you engage in conversations, chats, or other user-to-user interactions. We may collect, store, process, review, and use such communications and content to the extent permitted by applicable law, including for moderation, customer support, abuse prevention, fraud detection, investigation of violations of our Terms of Use, enforcement of community guidelines, protection of users, security monitoring, and improvement of the Services.
1.4. Payment Information:
If you choose to access or use parts of the Services that require payments or fees, we may require you to provide financial information to us for the purpose of processing those payments. We may provide your payment information to third party payment processors who process transactions on our behalf. We may also collect and retain information relating to the transactions you conduct.
Depending on the Services, we may also retain records relating to purchases, subscriptions, refunds, virtual currency, virtual credits, digital entitlements, promotional credits, account balances, redemption history, and transaction timestamps for customer support, fraud prevention, auditing, dispute resolution, financial reporting, enforcement of our agreements, and compliance with applicable legal obligations.
1.5. Location Information:
We may use your IP address to obtain general information about the physical location from which you are connecting to the Internet.
1.6. Third Party Web Beacons and Third Party Buttons:
We may display third-party content on the Services, including third-party advertising. Third-party content may use cookies, web beacons, or other mechanisms for obtaining data in connection with your viewing of the third party content on the Services. Additionally, we may implement third party buttons (such as Facebook “like” or “share” buttons) that may function as web beacons even when you do not interact with the button. Information collected through third-party web beacons and buttons is collected directly by these third parties, not by FT Group. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies. Please note that privacy choices you have made on FT Group will not carry over to third party sites or services (and vice-versa).
1.7. Information from Other Sources:
We may obtain information from third parties and sources other than the Services, such as our partners and advertisers.
2. How We Use the Information We Collect
We use information we collect on the Services (in both individual and aggregate format) in a variety of ways in providing the Services and operating our business, including the following:
2.1. Providing and Operating the Services:
We use the information that we collect on the Services to operate, maintain, enhance and provide the Services, to provide services and information that you request, to respond to comments and questions and otherwise to provide support to users, and to process and deliver entries and rewards in connection with promotions that may be offered from time to time on the Services.
2.2. Improving the Services:
We use the information that we collect on the Services to understand and analyze the usage trends and preferences of our users, to improve the Services, and to develop new products, services, features, and functionality.
2.3. Communications:
We may use your email address or other information we collect to contact you for administrative purposes such as customer service or to send communications, including required notices, marketing communications, or updates on promotions and events relating to products and services offered by us and by third parties.
2.4. Personalization, Analytics and Fraud Prevention:
We may use information to:
(i) personalize our Services, such as remembering information about you so that you will not have to re-enter it during your visit or the next time you visit the Services;
(ii) provide customized advertisements, content, and information;
(iii) monitor and analyze the effectiveness of the Services and third-party marketing activities;
(iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed;
(v) track your entries, submissions, and status in any promotions or other activities on the Services; and
(vi) detect, prevent, and respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Services.
2.5. AI-powered Features:
For Services that include AI-powered functionality, we may process prompts, inputs, generated outputs, interaction history, and related metadata as reasonably necessary to provide AI & non-AI features, generate responses, improve system reliability, investigate reported issues, moderate content, protect the integrity and security of the Services, comply with applicable law, and enforce our agreements.
2.6. Operational Records and Business Protection:
We may retain and use transaction histories, virtual credit records, consumption logs, timestamps, account activity, authentication records, gameplay records, technical logs, and other operational information for auditing, customer support, dispute resolution, fraud prevention, enforcement of our contractual rights, legal compliance, business continuity, and protection of our legitimate business interests.
3. When We Disclose Information
Except as described in this Policy, we will not disclose information about you that we collect on the Services to third parties without your consent. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
3.1. Service Providers:
We work with third party service providers who provide website, application development, hosting, payment, maintenance, and other services for us. These third parties may have access to or process information about you as part of providing those services for us. We require our service providers to agree to maintain the confidentiality of such information.
3.2. Legal Requirements:
We may disclose information about you if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
3.3. Protection of Rights:
We also reserve the right to disclose information about you that we believe, in good faith, is appropriate or necessary to:
(i) take precautions against liability,
(ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity,
(iii) investigate and defend ourselves against any third-party claims or allegations,
(iv) protect the security or integrity of the Services and any facilities or equipment used to make the Services available, or
(v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others;
(vi) investigate payment disputes, account disputes, virtual currency or virtual credit disputes, subscription disputes, refund requests, or suspected violations involving digital goods or Services;
(vii) detect, investigate, or prevent cheating, exploitation, automation, circumvention of technical restrictions, or abuse of game mechanics; and
(viii) protect our intellectual property, confidential information, trade secrets, business operations, or other legal rights.
3.4. Business Transfers:
Information about our users may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
3.5. Aggregated and De-identified Information:
We may make certain aggregate or otherwise non-personal or de-identified information available to third parties for various purposes, including:
(i) compliance with various reporting obligations;
(ii) for business or marketing purposes; or
(iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Services.
4. AI Service Providers
Certain Services may utilize third-party artificial intelligence models, APIs, cloud computing providers, or machine learning technologies to provide AI-powered functionality. Where applicable, user prompts, requests, instructions, and related information may be transmitted to such service providers solely for the purpose of generating responses, providing requested functionality, maintaining the Services, improving reliability, preventing abuse, or complying with legal obligations. We require our service providers to process such information in accordance with applicable contractual and legal requirements.
5. Your Privacy Choices and Rights
You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the Services.
5.1. Accessing and Updating Your Information:
You may update your profile information through the Services. If you wish to access, update, delete or amend any other personal information we hold about you, you may contact us at support@ftl.ltd. We will consider and respond to such requests in accordance with applicable law.
Please note that, for security purposes, we may request information sufficient to verify your identity before processing any request relating to your personal information. We reserve the right to refuse or limit requests where permitted by applicable law, including where we are unable to verify your identity or where a request is manifestly unfounded, excessive, or otherwise not required by law.
Please also note that certain information may remain in our systems after your request has been processed where retention is reasonably necessary or permitted, including for backups, disaster recovery, fraud prevention, abuse detection, security investigations, dispute resolution, customer support, auditing, financial recordkeeping, enforcement of our agreements, protection of our legal rights, compliance with legal obligations, or other legitimate business purposes.
Where information has been anonymized or de-identified so that it can no longer reasonably identify you, we may continue to retain and use such information.
5.2. Requesting Data Deletion:
If you wish to request the deletion of your personal data, please contact us at support@ftl.ltd. We will review all deletion requests and respond within a reasonable period in accordance with applicable law. While we aim to respond within ten (10) business days where reasonably practicable, response times may vary depending on the complexity of the request and applicable legal requirements.
Certain information may continue to be retained after deletion where reasonably necessary for fraud prevention, abuse detection, financial auditing, legal compliance, dispute resolution, enforcement of our Terms of Use or End User License Agreement, protection of our legal rights, security investigations, or maintenance of backup systems, even if your account has otherwise been deleted.
5.3. Marketing Communication:
If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt out from receiving commercial email from us by sending your request to us by email at support@ftl.ltd or by writing to us at the address given at the end of this policy. We may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us in user account functionality on the Services.
Please note that opting out of marketing communications does not affect our ability to send you transactional or administrative communications relating to your account, purchases, subscriptions, security, legal notices, customer support, updates to the Services, or other communications necessary for the operation of the Services.
Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Services.
6. Third-Party Services
The Services may contain features or links to websites and services provided by third parties. The Services may also enable you to interact with third-party platforms, authentication providers, payment processors, artificial intelligence providers, analytics providers, social media platforms, or other external services.
Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
7. Children’s Privacy
Our Services are intended for a general audience not directed to children under the age of 13 or any higher minimum age required by applicable law in the jurisdiction where the Services are offered. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us at the contact information listed below and we will delete any such account or profile and associated information.
8. Data Security
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable. We cannot and do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
To the fullest extent permitted by applicable law, Future Tech Group disclaims liability for unauthorized access to, or loss of, information except where such liability cannot legally be excluded. Users are responsible for maintaining the confidentiality of their account credentials and for protecting access to their own devices and accounts.
9. International Transfers
The Services is hosted on various servers located across the globe, including but not limited to the US and UK. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from policies and laws of other countries, then please note that you are transferring your personal information outside of those regions for storage and processing. Also, we may transfer your data between countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.
10. Changes and Updates to this Privacy Policy
Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through the Services, and indicate the effective date. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Services for the first time after such material changes are made. Your continued use of the Services after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.
11. How to Contact Us
Please contact us with any questions or comments about this Policy, information we have collected or otherwise obtained about you, our use and disclosure practices, or your consent choices by email at support@ftl.ltd.
12. Complaints
If you have any concerns regarding how we handle your personal data, please reach out to us at support@ftl.ltd. We are committed to resolving any issues promptly and to your satisfaction. If, despite our efforts, you feel your concerns have not been adequately addressed, you have the right to lodge a complaint with the appropriate national privacy authority.
If you are located in the UK, you also have the right to complain to the Information Commissioner's Office (ICO). You can contact the ICO directly through their website at https://ico.org.uk/make-a-complaint/.